Category: Baseball Uniforms

The Hurricane Halos

Now that’s one good lookin’ team!

How We Work

When we show up for work in the morning we follow this five-step plan:

1. Go, make something happen.
2. Do work you’re proud of.
3. Treat people with respect.
4. Make big promises and keep them.
5. Ship it out the door.
(When in doubt, see #1)

We’re in it for the long haul. Companies can decide to work with their customers to expand the pie – so both sides benefit – or they can negotiate to have the other side lose. Winning by punishing the customer isn’t a particularly long-lasting or satisfying game plan.

Almost all of the business we receive comes from word-of-mouth (Their is power in the referral). Many customers come to us because they were not treated fairly by our competition. Unfortunately, in our industry there exists many short-sighted transactional mindsets where the lifetime value of a customer is not factored into the equation.

Another reason customers like us: We certainly do not delight in high-pressure sales. We don’t like it, so why would our customers? How could anyone think this could be a winning sales tactic?

Plain and simple: We follow-up and help you get what you need when you need it.

We’re a unique business in that we provide services that everyone actually needs. As a result we get a lot of requests for sponsorships and donations. We can’t give to everyone, so we decided to put 100% of our marketing budget back into our customers. It’s simple reciprocity and it just makes sense for us in the long run. We believe if we take care of our customers in this way, we’ll be a successful organization.

It’s Club Baseball Season

Now that the regular little league season is about over the serious baseball enthusiasts are coming out to play! This week we’ve had the opportunity to work on some primo uniforms for the Hurricane Halos, Little Valley Lightning, and Hurricane KrusherZ. Some of these teams needed their stuff in a tight turnaround and we were happy to make it happen for them.

Games start in Richfield, UT tomorrow. Good luck guys!